Customer Education Platform for Training and Certification

Help customers understand your products and services faster. Create onboarding, product academies, learning paths and certification programs in one scalable learning environment.

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ico-Customer Education Platform for Training and Certification
ico-Turn product knowledge into a scalable education process
CUSTOMER EDUCATION

Turn product knowledge into a scalable education process

ico-Turn product knowledge into a scalable education process

The more complex your product or service becomes, the harder it is to educate every customer individually. Documentation, meetings, webinars and video materials can quickly become disconnected from one another.

MyLearningDay brings them together in a structured customer education program. Customers get one place to learn, while your team can manage content and track progress without repeating the same training process for every organization.

POPULAR USE CASES

Support customers from onboarding to certification

Customer onboarding

Customer onboarding

Guide new customers through the key features, processes and best practices related to your product or service.

Customer academy

Customer academy

Create a central learning environment with courses, materials, recordings and up to date product knowledge available whenever customers need it.

Product training

Product training

Create e learning courses, assessments, webinars and instructor led sessions for different customer groups and levels of experience.

Customer certification

Customer certification

Build structured training programs that end with an assessment and certificate confirming acquired knowledge or skills.

SELECTED FEATURES

Scale customer education without scaling your training workload

Move repeatable learning processes into your LMS while keeping direct customer interaction for situations where it adds the most value.

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ico-Scale customer education without scaling your training workload
AI course creation

AI course creation

Use source materials to accelerate the creation of course structures and knowledge check questions.

Learning paths

Learning paths

Guide customers through different stages of learning and organize content into structured programs.

E-learning and live sessions

E-learning and live sessions

Combine self paced online learning with webinars and sessions led by experts.

Assessments and certificates

Assessments and certificates

Check knowledge and confirm successful completion of learning programs.

Organization management

Organization management

Manage learners belonging to different external organizations within one platform.

Progress tracking

Progress tracking

Track training participation, learner activity and completion.

MORE APPLICATIONS

Use the same knowledge across different audiences

Product knowledge can support employees and partners as well as customers. MyLearningDay lets you run multiple learning scenarios from one platform without creating separate environments for every audience.

Employee Training

Employee Training

Create a cohesive environment for onboarding, mandatory training, and continuous development.

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Partner Training

Partner Training

Provide partners and resellers with up-to-date knowledge and certification across the entire network.

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Training eCommerce

Training eCommerce

Publish your offer, accept payments, and serve both individual and business clients.

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Frequently asked questions

A customer education platform is a learning environment designed for people outside your organization. It allows you to deliver courses, product training, learning materials and certification programs while tracking participation and progress.

Yes. You can create a structured customer learning environment with a training catalog, learning programs, materials, assessments, live sessions and certificates.

Yes. The platform supports users from different external organizations and allows relevant training to be delivered to the appropriate audiences.

Yes. A learning program can combine self paced online learning with scheduled sessions led by instructors or subject matter experts.